0208 804 5088 info@primavera-care.com Serving Enfield & surrounding areas · CQC registered since 2017
CQC registered · caring in Enfield since 2017

Trusted home care, from neighbours who know Enfield

Personal care, medication support, companionship and dementia care, delivered in your own home by a small, consistent team of support workers who arrive on time and treat you like family.

No pressure, no obligation · We reply to every enquiry within one working day

Primavera support worker sharing a smile with a client in her garden in Enfield
100% of clients surveyed rated our service "Very Satisfied" in our Aug 2025 feedback round
Since 2017 Registered with the Care Quality Commission and serving Enfield families for nearly a decade
Consistent teams You are supported by a regular, familiar team of carers, personally matched to you and supervised by our registered manager
On time Punctuality is tracked in every client feedback round, and it is what clients praise most
DBS checked Every carer is enhanced-DBS checked, trained and supervised by our registered manager
Getting started

Care can begin in three simple steps

1 Send an enquiry

Call 0208 804 5088 or send an enquiry telling us a little about the situation, whenever suits you.

2 We talk it through

We call you back to understand what's needed, answer your questions and make sure we're the right fit, by phone or email first.

3 Assessment, then care begins

If we can help, our registered manager arranges a home assessment, builds your care plan with you and matches you with a consistent care team.

Send an enquiry We reply within one working day
In their words

Feedback we're proud of

Every few months we ask each of our clients how we're doing, on the service, on our support workers, and on punctuality. In our latest feedback round, every client surveyed rated the service and their support workers "Very Satisfied".

Read client feedback →
"Very satisfied with the service."
Client, Enfield · feedback survey, Aug 2025
"People told us that they felt safe and received care and support from a regular team of care staff."
CQC inspectors · published inspection report

Our CQC rating, and what we're doing about it

Our overall CQC rating is Requires Improvement (published January 2023). Our Caring and Responsive ratings are Good, and we were rated Good overall in 2020. Inspectors heard from clients and families that our carers are kind and caring, and told us where our records and recruitment checks must get better. We publish the full report and our improvement plan, because trust starts with honesty.

Read our CQC story and improvement plan →
Care Quality Commission
Primavera Domiciliary Care Services Limited
Requires Improvement Overall rating · published January 2023
All ratings & full report on cqc.org.uk
Where we work

Home care across Enfield and neighbouring boroughs

We're based in Ponders End and provide domiciliary care throughout the Borough of Enfield, into neighbouring North London boroughs and just over the Hertfordshire border:

Enfield Town Ponders End Edmonton Palmers Green Winchmore Hill Southgate Bush Hill Park Enfield Highway Freezywater Waltham Cross Cheshunt